Defining Dx

Dx isn’t just about adding a new technology or automating processes. It's about using data and technology to transform your institution. And you’ll need to make some fundamental changes across your institution along the way. In this section, we’ll explain why Dx is important and define its core principles.

What is Digital Transformation?

Digital transformation (Dx) is the process of optimizing and transforming the institution’s operations, strategic directions, and value proposition through deep and coordinated shifts in culture, workforce, and technology.

Dx Is Already Happening

Transformation is under way, whether we’re ready for it or not. Campus leaders need to work collaboratively across their institutions to move colleges and universities along their Dx paths. Leaders must prepare their institutions now.

Dx Is Getting More Important

Data from EDUCAUSE's 2019 survey of 180+ IT leaders.

75%

Percentage of higher ed IT leaders who responded to our 2019 Dx survey believe that Dx will become more important in the next two years.

“Dx is well under way in many industries, and its impact on higher education is inevitable. IT leaders can play a critical role by (1) helping their institutions understand the urgency and potential of Dx, and (2) designing the architecture and infrastructure that will enable it.”

EDUCAUSE Task Force on Digital Transformation
EDUCAUSE Task Force on Digital Transformation
EDUCAUSE Task Force on Digital Transformation

The Dx Equation

Intentional change in institutional value proposition
or direction
+  
Shifts in culture, workforce, and technology    
=
Digital Transformation


Leading by Example

As part of its five-year strategic IT plan, North Carolina State University committed to transform its IT governance to align IT governance processes with the university mission and prepare governance for the impact of digital transformation.

Read the Case Study
75%

Percentage of higher ed IT leaders who responded to our 2019 Dx survey believe that Dx will become more important in the next two years.

“Dx is well under way in many industries, and its impact on higher education is inevitable. IT leaders can play a critical role by (1) helping their institutions understand the urgency and potential of Dx, and (2) designing the architecture and infrastructure that will enable it.”

EDUCAUSE Task Force on Digital Transformation

Defining Dx Case Study - North Carolina State University

As part of its five-year strategic IT plan, North Carolina State University committed to transform its IT governance to align IT governance processes with the university mission and prepare governance for the impact of digital transformation.

Read the Case Study

Why Should I Do Dx?

Dx will help your institution reinvent itself to thrive during changing and challenging times. It can:

  • Enhance Education: Dx helps you adopt creative new pedagogic strategies and reach more students, as well as support a more diverse student body. 
  • Improve Student Success: Dx leads to improvements in the student experience, retention, faculty teaching and advising, course performance, and students’ time to completion.
  • Advance Research: Dx opens doors to improved research methodologies, including those that can benefit the most from access to big data. 
  • Streamline Administration: Dx offers ways for institutions to improve their operations and business practices. The resulting increased flexibility means the institution can adapt to emerging challenges more quickly and with more agility.

Why Should I Do Dx?

Dx will help your institution reinvent itself to thrive during changing and challenging times. It can:

  • Enhance Education: Dx helps you adopt creative new pedagogic strategies and reach more students, as well as support a more diverse student body. 
  • Improve Student Success: Dx leads to improvements in the student experience, retention, faculty teaching and advising, course performance, and students’ time to completion.
  • Advance Research: Dx opens doors to improved research methodologies, including those that can benefit the most from access to big data. 
  • Streamline Administration: Dx offers ways for institutions to improve their operations and business practices. The resulting increased flexibility means the institution can adapt to emerging challenges more quickly and with more agility.
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Consider the Three Ds

It's easy to mistake the regularly increasing presence of digital information and processes for digital transformation. Higher education institutions have been moving everything from payroll to classes online for many years. Efforts at making information and processes digital may trigger or contribute to Dx, but by themselves they are not Dx.

We digitize information. We digitalize processes.

We digitally transform institutions.

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